Contact phone/text # (415) 763-8638
Contact email: drake@techwithdrake.com
I’ve been passionate about technology for over three decades, starting when dial-up was cutting edge. From the early days of home computing to today’s smart devices, my career has covered it all. With a background in system administration and networking, I have years of hands-on experience keeping systems running smoothly for homes and small businesses.
Beyond technical skill, trust is essential. My 30-year federal career required the highest security clearance, entrusting me with highly confidential information. I bring that same professional commitment of security and privacy to your home or office.
But more than just fixing technology, I enjoy helping people feel comfortable with it. I know tech can be frustrating, so I focus on providing clear, calm, and approachable support. Whether you're new to computers or just tired of things not working, I'm here with the patience and know-how to help.
With decades of experience working with computers, I’ve helped many Marin County residents solve just about every kind of computer problem imaginable. Some common problems and issues that Tech With Drake can help diagnosis and repair include:
• Software install problems
• Printing issues
• Internet Connectivity Problems
• Memory Upgrades
• Hardware upgrades
• Configuration optimization
• Slow Performance
• Operating System Updates Issues
• Random Crashes and Freezes
• Malware Infections
Most issues people face at home are software-related: slow performance, pop-ups, programs that won’t open, or mysterious error messages. I regularly troubleshoot Windows and Mac problems, handle virus and malware removal, resolve update failures, and help restore lost files or photos. I also help with common frustrations like printers not connecting, email accounts not syncing, or software that refuses to install.
While most problems are software-related, I also have years of experience diagnosing and repairing hardware issues. This includes replacing hard drives, upgrading memory, and troubleshooting components when a system won’t turn on or starts making odd noises.
My goal is always to get your computer working the way it should, with minimal hassle. I take the time to explain solutions in plain language so you can feel comfortable and confident using your technology.